Built for processes no template fits
Custom routing, parallel and sequential approvals, loops, documents and exceptions — modelled the way your company actually works, not squeezed into a ready-made app.
AI workflow automation
Turning manual processes and AI experiments into governed, production-grade operations
Zenphi lets IT and operations teams build custom workflows — approvals, documents, AI agents and integrations — and run them reliably, securely and at scale. Describe a process to ZAIA and it builds it; the teams who run it can own and change it. AI runs only where it adds value, and there are no per-user or per-execution fees.
Google Workspace-native Microsoft 365 & Entra ID ready
1.5M+AI-powered tasks completed every month — in production, across real customer workflows
- ISO 27001 certified
- HIPAA compliant
- CASA Tier 2 verified
Contract review — legal operations
Example AI workflow with human oversight
Live in production
Trusted by IT & operations teams at
Why Zenphi
Automation that fits how your business actually runs
For teams whose processes don’t fit cookie-cutter templates, who want to move fast, and who want automation the business can own — without per-user or per-execution fees.
Operations can own it
Describe the process to ZAIA and it builds the workflow. The teams who run the process can change it themselves, with IT keeping the guardrails.
No per-user or per-execution fees
Pricing follows the processes you automate. Add people, run workflows thousands of times a month — the price stays the same.
AI only where it matters
AI handles language, documents and judgment. Simple rules handle routing and thresholds — no tokens spent where a condition can decide.
Governed by design
Approved models and connections, system instructions, data boundaries, human approvals and a full audit trail — centrally enforced.
Google Workspace-native, Microsoft-ready
Native depth across Gmail, Drive, Docs, Sheets, Calendar, Chat and Google Admin — plus first-class Microsoft 365 and Entra ID actions for mixed environments.
How Zenphi works
One platform. AI agents, workflows, people and systems — working together
Start with one process, prove value fast, then scale with governance and confidence.
Design the process — or describe it
Build workflows visually with steps for forms, approvals, documents and integrations. Or describe the process to ZAIA, upload a flowchart or an exported Power Automate flow, and get a working draft to refine.
Embed AI where it belongs
Use Gemini, OpenAI, Claude or your own models for extraction, summarisation, classification and exceptions. Use simple rules and conditions everywhere else — fast, predictable and free of token costs.
Govern and scale safely
Control model usage, system instructions, data access, human review points and workspace policies centrally — so automation can grow across teams without losing oversight.
ZAIA — AI workflow builder
Describe the process. ZAIA builds the workflow.
ZAIA turns a plain-English description, a flowchart or an exported Power Automate flow into a complete Zenphi workflow — triggers, rules, approvals, AI steps and actions. Every action is checked against the live action catalogue, and every change is shown as a proposal you accept. Operations teams can build and maintain their own workflows; IT keeps the guardrails.
- First workflow drafted in about 20 minutes
- Live in 7 days
- Uses AI only where it’s needed — rules everywhere else
You
When a purchase request over $10,000 comes in, get the department head and Finance to approve in parallel, generate the PO from our template, file it and let the requester know.
Workflow built · every action validated
- TriggerPurchase request form submittedForm
- RuleAmount over $10,000?No AI
- ApprovalDepartment head + FinanceParallel
- DocumentGenerate the PO from your templateDocs · Word
- ActionFile the PO and notify the requesterDrive · SharePoint
Ready to review on the canvasOpen in designer
The AI production gap
AI agents are powerful. Businesses still run on processes
A chatbot answers questions. An agent helps with part of a task. Real operations need permissions, approvals, integrations, audit trails and clear human accountability — every time.
Agents need operational guardrails
Business-critical actions require defined rules, safe data boundaries and clear escalation paths, with every action accountable.
Workflows need AI intelligence
AI unlocks automation that understands documents, language and messy real-world inputs that rules alone can’t handle.
Teams need it all in one platform
Zenphi combines AI with structured workflow logic, so work gets completed reliably, repeatably and with a full audit trail.
The smarter approach
Put AI in the right place — and simple rules everywhere else
Replacing every workflow step with an AI agent sounds modern. In practice it burns budget, produces inconsistent results and creates security risks. Zenphi uses AI where it adds real value — understanding language, extracting data, reasoning about exceptions — and simple workflow rules everywhere else. The result is automation your team can trust and your IT team can control, at a cost that doesn’t climb with every run.
Token costs add up fast
Every AI step burns inference budget. Run the whole workflow through an LLM and you pay AI rates for decisions an if-condition handles reliably — for free. Zenphi uses AI only where it earns its cost.
Business operations need the same result every time
Ask an AI to generate a contract and you’ll get something slightly different each time. Deterministic workflow logic gives the same input the same output, every time.
Open-ended AI access is a security risk
Giving agents broad access to your systems means trusting them not to make mistakes. Zenphi enforces data boundaries and permissions at the source.
Use cases
Start where the work is repetitive, document-heavy or high-stakes
Zenphi works across every department, but the fastest wins come from specific operational workflows where AI and structured automation work together.
IT Offboarding
Offboarding, exactly the way your company does it
Start from your HR system, a form or a directory change, then run your own sequence for every type of leaver — data transfer, access removal, licence reclaim and archiving across Google Workspace and Microsoft 365. Fully customisable, with no per-user, per-tenant or per-execution fees, whether you offboard 20 people or 2,000.
Legal
Contract and document review
AI summarises and flags risk; workflow rules handle review, approval, document generation, filing and system updates.
Documents
Document approval
Route contracts, policies and reports to the right reviewers in sequence or in parallel. Editors become commenters during review, approved versions are locked, and every decision is recorded.
Finance
Invoice processing
AI extracts invoice data, workflows match it against purchase orders, route approvals by amount and update your accounting or ERP system — with exceptions sent to the right person.
IT & Security
User access management and reviews
Handle access requests with manager approval and automatic provisioning, then run scheduled access reviews where owners confirm or revoke — with a complete record for every audit.
Operations
Approval workflows
Any request, any routing: sequential, parallel and conditional approvals with reminders, escalation and delegation — approved in one click from email or chat.
AI Agent Builder
Give your teams AI agents that actually get work done
Zenphi AI Studio lets you create AI agents that understand what people ask for, check approved data, and run predefined workflows — in Google Chat or Zenphi Assistant, with Microsoft Teams coming by the end of 2026. Each agent can only take the actions its workflow defines, so anything outside its scope is routed to the right team.
- Agents deploy in about 30 minutes
- Approvals and records built into every action
- Clear scope — no open-ended access to your systems
Can I take Friday, 14 November off?
You have 9 days of leave left. I’ve sent the request to Dana Wu, your manager.
Check leave balanceRequest manager approval
Dana Wu approved in Google Chat
Approved — it’s on the team calendar and your balance is updated.
Can you also change my bank details?
That’s outside what I’m allowed to do. I’ve opened a request with Payroll instead.
Out of scope · routed to Payroll
Comparison
The missing link between talking to AI and finishing the job
Zenphi brings AI agents, workflows, human approvals and audit trails together in one platform — so your team can automate end to end without stitching tools together, or paying more every time a workflow runs.
| Capability | Chatbots & copilots | Personal automation tools | Generic workflow tools | Zenphi |
|---|---|---|---|---|
| Understand natural language requests | Yes | Partial | Limited | Yes |
| Run complete business workflows | No | Limited | Yes | Yes |
| Combine AI with rule-based logic | Limited | Limited | Partial | Yes |
| Human approvals and audit trails | Limited | Limited | Partial | Yes |
| Native Google Workspace and Microsoft 365 actions | Limited | Partial | Partial | Yes |
| Central AI governance and policy control | Limited | Limited | Limited | Yes |
| How you pay | Per seat | Per seat or included | Per task, run or user | Per process — no per-user or per-execution fees |
Security and trust
Enterprise-grade governance without slowing teams down
For teams that want AI to become part of how work gets done — without losing control over process, data, approvals or compliance.
AI governance controls
Centrally manage AI across workspaces — approved models and connections, system instructions, prompt boundaries, data handling and model enforcement.
- Govern model and connection usage workspace-wide
- Enforce system instruction prefixes and data boundaries
- Keep people in the loop for sensitive or regulated steps
Compliance-ready operations
Run workflows with audit trails, role-based access, data region choice and enterprise security practices from day one.
- ISO 27001 certified, HIPAA compliant, GDPR compliant
- CASA Tier 2 verified for Google Workspace environments
- US, AU or EU data regions — or your own cloud on Enterprise
1.5M+AI-powered tasks completed every month, in production
250 hrssaved each month on data extraction — Care to Stay Home
83%fewer IT support tickets — Gordon Food Service
40–50 hrssaved per workflow — Emerson College
Human support
Human support, always live
While other platforms route you through chatbots and ticket queues, Zenphi’s Customer Success team responds directly — workflow experts who can help you build and improve your automations across Google Workspace, Microsoft 365 and the rest of your stack.
- No chatbots, ever
- Workflow experts, not tier-1 agents
- <1 h average first response
Team online now12 specialists on call
CS
2m ago
Hi! Noticed you’re exploring approval workflows — want a quick walkthrough?
CS
5.0support rating
<1haverage response time
0chatbots involved
Customer outcomes
Real automation. Real operational value
Zenphi helps teams automate the work between people, documents, systems and decisions.
With Zenphi, we invested in process intelligence once. And now we have peace of mind that everything behaves exactly as it's supposed to. Human error is no longer a thing.
Zenphi gives us one platform for designing, launching and managing AI agents right inside our workflows, and it also integrates with our systems.
The only HIPAA-compliant automation platform we found that integrates natively with Google Workspace and all our other tools. Scalable pricing too.
Get started today
Put AI to work inside your real business processes
See how Zenphi helps your team run custom workflows with AI agents, approvals, integrations and security controls built in — first workflow drafted in 20 minutes, live in 7 days, with no per-user or per-execution fees.