[Webinar] Improving Service Quality & Compliance in Homecare Via AI: What Works And What Doesn’t

Built for Google Workspace and beyond

Turn AI agents
into governed
business workflows

Zenphi helps organizations put AI to work inside real business processes — reliably, securely, and at scale. Orchestrate AI agents, workflow automation, human approvals, and integrations — with security controls, governance, and human oversight built in.
1.4M+
AI tasks completed per month — in production, across real customer workflows

ISO 27001 certified

HIPAA compliant

CASA Tier 2 verified

Contract review — legal operations
Example AI workflow with human oversight
Live in production
TRIGGER
New contract received
File arrives in Google Drive — NDA type detected automatically.
Automated
AI Agent
Extract, summarize & flag risk
AI operates within approved data boundaries and system instructions.
AI
Workflow logic
Route by deterministic rules
Risk score >7 escalates to senior counsel. Simple decisions stay predictable.
Rules
Human-in-the-loop
Approve, sign & file
Reviewer approves → DocuSign dispatched → CRM updated. Full audit trail stored.
Auditable

AI + rules

Reviewer approves → DocuSign dispatched → CRM updated. Full audit trail stored.

Full audit trail

Every step logged and compliant
Trusted by IT & operations teams at
How Zenphi works

One platform. AI agents, workflows, people, and systems — working together

Start with one process, prove value fast, then scale with governance and confidence
01
Design the process visually
Build workflows with drag-and-drop steps, forms, approvals, documents, and integrations. Or use ZAIA to generate workflows from natural language or a process diagram.
02
Embed AI where it belongs
Use Gemini, OpenAI, Claude, or your approved models for extraction, summarization, classification, and exception handling. Use simple rules and conditions everywhere else — reliable, fast, and cost-free.
03
Govern and scale safely
Centrally control AI model usage, system instructions, data access, human review points, audit trails, and workspace-level policies as automation expands.
The AI production gap

AI agents are powerful. But businesses do not run on conversations alone

A chatbot answers questions. An agent helps with part of a task. Real operations need permissions, approvals, integrations, audit trails, and clear human accountability — every time.
Agents need operational guardrails
Business-critical actions require defined rules, safe data boundaries, and clear escalation paths — not open-ended AI autonomy.
Workflows need AI intelligence
AI unlocks a new class of automation — one that understands documents, language, and messy real-world inputs that rules alone could never handle.
Teams need everything in one platform
Zenphi combines AI intelligence with structured workflow logic so work gets completed reliably, repeatably, and with a full audit trail.
The smarter approach

AI everywhere isn't
the answer.
AI in the right place is

Replacing every workflow step with an AI agent sounds modern. In practice it burns through budget, produces inconsistent outputs, and creates security risks your business can't afford. Many steps are better handled by simple rules, clear permissions, and human review.
Zenphi uses AI where it genuinely adds value — understanding language, extracting data, reasoning about exceptions — and simple workflow rules everywhere else. The result is automation your team can trust — and your IT team can actually control.

Token costs add up fast

Every AI agent step burns inference budget. If your entire workflow runs through an LLM, you're paying AI rates for decisions a simple if-condition handles reliably — and for free. Zenphi uses AI only where it earns its cost.

Agents need operational guardrails

Ask an AI to generate a contract from a template and you'll get something slightly different every time. Business operations need same input, same output, every time. Deterministic workflow logic guarantees that. AI doesn't.

Open-ended AI access is a security risk

Giving agents open-ended access to your systems means trusting them not to make mistakes — and we've all seen what happens when they do. Zenphi enforces data boundaries and permissions at the source level, not as an afterthought.
Use cases

Start where the work is repetitive, document-heavy, or high-stakes

Zenphi is technically horizontal, but the fastest wins come from specific operational workflows where AI intelligence and structured automation work together.
IT Admin
Google Workspace admin operations
Automate user lifecycle, access reviews, externally shared file audits, security alerts, and recurring admin reports with full audit trails.
Legal
Contract and document review for legal teams
AI summarizes and identifies risk, workflow rules handle review, approval, document generation, filing, and downstream system updates.
Finance
Invoice and AP automation for Finance
Extract invoice data, match records, flag exceptions, route approvals, generate documents, and update accounting or ERP systems — end to end.
HR/People Ops
Performance review workflows
AI aggregates the feedback, identifies patterns and outliers, and generates a structured review brief for each manager.
compliance
Auditable exception handling
Route uncertain or high-risk cases to the right person, capture evidence, and maintain a complete trail of every decision and action taken.
operations
AI agents for business requests
Let employees request help in Google Chat, Teams, or Zenphi Chat while Zenphi routes, validates, executes, and tracks the workflow behind the scenes.
AI Studio

Give your teams AI agents that can actually get work done

Zenphi AI Studio lets organizations create AI agents that understand user intent, query approved data sources, and trigger predefined workflows through Google Chat, Slack, Teams, or Zenphi Chat — all within your security and policy controls
ai agent for google and ai workflow in google workspace example - HR agent that looks up leave request workflows and implements upon request
Why Zenphi

Make AI a reliable part of how your business runs

For teams that want AI to become part of how work gets done — without losing control over process, data, approvals, or compliance.
Complete automation, start to finish
Connect triggers, AI steps, approvals, documents, tables, notifications, and external apps into one complete, auditable process.
Built-in security and policy controls
Control which models, connections, prompts, data sources, and human approval paths are permitted across workspaces — centrally enforced.
Complete Google Workspace native
Automate directly inside Gmail, Drive, Docs, Sheets, Calendar, Admin, and Google Chat — where your teams already operate.
Deterministic where it matters
Use AI for reasoning, documents, and language. Use explicit rules for routing, thresholds, and decisions where reliability is non-negotiable.

Human Support, Always Live

While other platforms route you through chatbots and ticket queues, Zenphi's Customer Success team responds directly — experts who understand Google Workspace workflows and can help you build or improve them.

Team online now

+12
<1 hour
average response time

5.0

support rating
Comparison

The missing link between talking to AI and finishing the job

Zenphi brings AI agents, governed workflows, human approvals, and audit trails together in one platform — so your team can automate end-to-end without stitching tools together.
Security and trust

Enterprise-grade governance without slowing teams down

For teams that want AI to become part of how work gets done — without losing control over process, data, approvals, or compliance.
AI governance controls
Centrally manage AI usage across workspaces — approved connections, system instructions, prompt boundaries, data handling policies, and model enforcement.
Compliance-ready operations
Run workflows with audit trails, role-based access, data region choices, and enterprise-grade security practices baked in from day one.
1.4M+
AI tasks completed per month — in production
250 hrs
AI tasks completed per month — in production
83%
reduction in IT support tickets within 6 months
40–50 hrs
saved per workflow per month across teams
Customer outcomes

Real automation. Real operational value

Zenphi helps teams automate the work that sits between people, documents, systems, and decisions.
With Zenphi, we invested in process intelligence once. And now we have peace of mind that everything behaves exactly as it's supposed to. Human error is no longer a thing.
Jens Gössing
Cloud Space Architect, Google
IT Operations
Zenphi gives us one platform for designing, launching and managing AI agents right inside our workflows, and it also integrates with our systems.
Parker Wells
COO, Care to Stay Home
AI Agents
The only HIPAA-compliant automation platform we found that integrates natively with Google Workspace and all our other tools. Scalable pricing too.
Delilah Mittermaier
Operations Manager, CIT Clinics
HIPAA-Compliant
get started today

Stop experimenting with AI. Start running your business with it

See how Zenphi can help your team use AI agents inside real business workflows — with structured automation, human approvals, integrations, and security controls built in